Category: CRM
Do NOT put lipstick on a pig!
We all realize that Artificial intelligence (AI) has the potential to revolutionize many aspects of business software, including customer relationship management (CRM). AI-powered CRM solutions can automate tasks, provide insights into customer behavior, and personalize interactions. However, don’t waste an investment in AI without covering the basics first. It is very much like trying to put…
Get more from Salesforce.com for Free!
With a large proportion of US businesses now firmly entrenched in the salesforce.com camp with regard to CRM, I thought I would suggest a few ways that salesforce users can get more from their system without necessarily needing to spend more cash. If you have a salesforce.com CRM in your business, or if you are…
